Ordering Information

Name: A & A Candy Company
Address: 500 S Boardwalk, Ocean City, MD, 21842
Telephone: (410) 289-6000

Sales Policy:

One Case minimum per item, no broken cases, please
Payment Terms are Net 30 on all open accounts unless customer requests immediate charges on a credit card account. After 30 days customer is responsible for all interest and penalty charges
3% cc fee will be added to all credit card payments
Sorry, NO COD orders are accepted

An A & A Credit Application must be submitted for credit. Allow 2-3 weeks for processing
Past Due accounts MUST BE PAID prior to new orders being shipped
A service charge of $35.00 will be assessed for all returned checks

Shipping charges are customers responsibility. Methods include UPS and common freight lines. We will gladly use customers established UPS account numbers. Customer pick up at our manufacturing facilities are also welcomed. Shipping methods and charges will be discussed upon account setup.
Freight is charged by weight per carton shipped
An accurate shipping address must be provided or you will be billed for a shipping correction (typically 5.00 per package)

Please report damage to the carrier within 24 hours of receipt. Retain all original packing materials until claim is resolved
DO NOT deduct the cost of damage from your invoice without authorization from A & A
Due to wide variations in customer storage and merchandising conditions, A & A cannot assume responsibility for damage after delivery
No product should be returned to A & A without an approved return merchandise authorization
A 20% restocking fee and freight will be invoiced on all unauthorized returns and refused shipments

All of our products are made to order. Please leave a 7-10 day lead time from the day that the order is placed to the day it is shipped. We will do our best to expedite orders quickly but cannot guarantee specific dates due to production scheduling.
Customer is responsible for proper storage. All candies will be damaged if stored in extreme heat or cold! Please store between 65 and 75 degrees.
Because all of our candy is made to order, you are guaranteed fresh candy. Salt water taffy and crème mint sticks have a shelf life of approximately 12 months.
Prices are subject to change without notice

Orders may be e-mailed to a.bise@dolles.com.
Please note that when orders are placed via e-mail, we will contact you to confirm that we have received your order. If you do not receive an order confirmation within 48 hours, please call 800-337-6001 and speak to Amanda. A&A is not responsible for orders lost due to technological errors!
All of our products are made to order. Please leave a 7-10 business day lead time from the day that the order is placed to the day it is shipped. We will do our best to expedite orders quickly but cannot guarantee specific dates due to production scheduling.